More OT client Testimonials 2

Some more feedback from a survey we are in the process of completing for a large London Housing Association client regarding the quality of our service:

• “The Occupational Therapist was very polite and helpful.”

• “Very knowledgeable and very helpful about the process.”

• “The service was very good.”

• “Listened attentively….explaining everything she did.”

• “Lady was very polite and helpful.”

• “She told us what she was doing every step of the way, I expressed all my needs which she made a note of – she was very helpful in answering any questions. 10 out of 10 – very satisfied.”

• “Very good and understanding – I feel that the admin staff were very helpful. The Occupational Therapist was very caring and understanding……very good and understanding to my needs in OT care and staff on the phone.”

• “10 out of 10 – very good. The young woman was very polite and very helpful. A pleasant experience!”

• “10 out of 10 – very satisfied.”

• “Very helpful – thank you”

• “9 out of 10″

• “10 out of 10 – very satisfied”

• “10 out of 10 – Perfect”

• “10 out of 10″

• “10 out of 10 – very knowledgeable”

• “10 out of 10. This visit concerned my son who has a disability and moderate learning difficulty. She really listened to him and understood his not being able to do certain things. All my sons needs were addressed. She involved him in every aspect of the alterations.”

• “10 out of 10 – thank you”

• “……I was made to feel that the therapist was listening to me….thank you…..Full Marks!”

To find out how our specialist OT services could help your Housing Association, for example to complete a decent homes project or review your tenants housing requirements, then please contact us here.